The CP210x Manufacturing DLL and Runtime DLL have been updated and must be used with v 6.0 and later of the CP210x Windows VCP Driver. Application Note Software downloads affected are AN144SW.zip, AN205SW.zip and AN223SW.zip. If you are using a 5.x driver and need support you can download Legacy OS Software. The IT pro’s choice since 1985, StarTech.com offers a broad portfolio of tested and certified IT accessories, free 24-hour support (Monday to Friday). Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secure connection. CNET is the world's leader in tech product reviews, news, prices, videos, forums, how-tos and more.
Description | Type | OS | Version | Date |
---|---|---|---|---|
Intel® Aptio* V UEFI Firmware Integrator Tools Provides Intel® Aptio* V UEFI Firmware Integrator Tools for Intel® NUC products. | Software | OS Independent Windows 10, 64-bit* Linux* | 3.0 Latest | 1/25/2021 |
BIOS Update [EBTGL357] This download record contains options for updating the Aptio* V UEFI Firmware BIOS core for Intel® NUC Compute Element CM11EBi716W, CM11EBi58W, CM11EBi38W and CM11EBC4W. | BIOS | OS Independent Windows 10, 64-bit* | 0045 Latest | 1/18/2021 |
BIOS Update [EBTGLMIV] This download record contains options for updating the Aptio* V UEFI Firmware BIOS core for Intel® NUC Compute Element CM11EBv716W, CM11EBv58W. | BIOS | OS Independent Windows 10, 64-bit* | 0045 Latest | 1/18/2021 |
Intel® Chipset Device Software for Intel® 11th Gen NUCs This download record installs the Intel® Chipset Device Software for Intel® NUC Kit 11th Gen | Driver | Windows 10, 64-bit* | 10.1.18460.8229 Latest | 1/13/2021 |
Intel® Management Engine Driver for Windows® 10 64-bit for NUC11PHKi7C and NUC11PHKi7CAA Provides Intel® Management Engine Component Driver for Windows® 10 64-bit for Intel® NUC Kit NUC11PHKi7C and NUC11PHKi7CAA | Driver | Windows 10, 64-bit* | 2037.15.0.1840 Latest | 1/13/2021 |
Intel® Graphics DCH Driver for Intel® NUC Kit 11th Gen This download installs the Intel® Graphics DCH Drivers for Windows® 10 for Intel® NUC Kit with 11th Gen CPU | Driver | Windows 10, 64-bit* | 27.20.100.8935 Latest | 1/13/2021 |
NVIDIA GeForce Graphics Driver for Windows 10 for Intel® NUC Kit NUC11PHKi7C and NUC11PHKi7CAA NVIDIA GeForce Graphics Driver for Windows 10 for Intel® NUC Kit NUC11PHKi7C and NUC11PHKi7CAA | Driver | OS Independent | 27.21.14.5256 Latest | 1/13/2021 |
Intel® Ethernet (LAN) Network Connection Driver for Windows® 10 for Intel® NUC11PHKi7C This package contains the driver for the Intel® Network Adapters on the Intel® NUC11PHKi7C products using Windows® 10. | Driver | Windows 10, 64-bit* | 1.0.1.8 Latest | 1/13/2021 |
Realtek* High Definition Audio Driver for the 3.5mm audio jack for Windows® 10 64-bit on the Intel® NUC11PHKi7C Installs Realtek* High Definition Audio Driver for the 3.5mm audio jack for Windows® 10 64-bit on the Intel® NUC11PHKi7C | Driver | Windows 10, 64-bit* | 6.0.9054.1 Latest | 1/13/2021 |
Intel® Serial IO Driver for Intel® NUC 11 Gen Installs Intel® Serial IO Driver for Intel® NUC 11 Gen | Driver | Windows 10, 64-bit* | 30.100.2031 Latest | 1/13/2021 |
Realtek* Card Reader Driver for Intel® NUC 11 Gen Installs Realtek* Card Reader Driver for Intel® NUC 11 Gen | Driver | Windows 10, 64-bit* | 10.0.19041.21335 Latest | 1/13/2021 |
Intel® Rapid Storage Technology (RAID) for Windows® 10 64-bit for NUC11PHKi7C Installs Intel® Rapid Storage Technology (RAID) for Windows® 10 64-bit for NUC11PHKi7C | Driver | Windows 10, 64-bit* | 18.0.1.1138.2 Latest | 1/13/2021 |
Driver Pack for the Intel® NUC M15 Laptop Kit Driver Pack for the Intel® NUC M15 Laptop Kit - LAPBC510 & Intel® NUC M15 Laptop Kit - LAPBC710 | Driver | Windows 10, 64-bit* | 1.0 Latest | 1/13/2021 |
Intel® Ethernet (LAN) Network Connection Driver for Intel® NUC11PA Intel® Ethernet (LAN) Network Connection Driver for Intel® NUC11PA | Driver | Windows 10, 64-bit* | 1.0.2.6 Latest | 1/12/2021 |
Realtek* High Definition Audio Driver for Windows® 10 64-bit for NUC11PA Provides Realtek* High Definition Audio Driver for Windows® 10 64-bit for the Intel® NUC NUC11PA. | Driver | Windows 10, 64-bit* | 6.0.9013.1 Latest | 1/12/2021 |
Intel® Management Engine Driver for Intel® NUC11PA Provides Intel® Management Engine Driver for Intel® NUC11PA. | Driver | Windows 10, 64-bit* | 2040.100.0.1029 Latest | 1/12/2021 |
Intel® Rapid Storage Technology (RAID) for Windows® 10 64-bit for NUC11PA Installs Intel® Rapid Storage Technology (RAID) for Windows® 10 64-bit for NUC11PA | Driver | OS Independent Windows 10, 64-bit* | 18.0.1.1138 Latest | 1/12/2021 |
Intel® Trusted Execution Technology (Intel® TXT) Driver for Intel® NUC 8 Compute Element Intel® Trusted Execution Technology (Intel® TXT) Driver for Intel® NUC 8 Compute Element CM8v7CB, CM8i7CB, CM8v5CB, CM8i5CB, CM8i3CB, CM8PCB. CM8CCB | Driver | Windows 10, 64-bit* | 1.8.0 Latest | 1/12/2021 |
Intel® Rapid Storage Technology Driver for NUC11TNHv7, NUC11TNHv5, NUC11TNKv7, NUC11TNKv5, NUC11TNBv7, NUC11TNBv5 This download record installs Intel® Rapid Storage Technology Driver for NUC11TNHv7, NUC11TNHv5, NUC11TNKv7, NUC11TNKv5, NUC11TNBv7, NUC11TNBv5 | Driver | Windows 10, 64-bit* | 18.1.1.1033 Latest | 1/11/2021 |
Intel® Trusted Execution Engine (Intel® TXE) Driver for NUC11TNHv7, NUC11TNHv5, NUC11TNKv7, NUC11TNKv5, NUC11TNBv7, NUC11TNBv5 This download record installs Intel® Trusted Execution Engine (Intel® TXE) Driver for NUC11TNHv7, NUC11TNHv5, NUC11TNKv7, NUC11TNKv5, NUC11TNBv7, NUC11TNBv5. | Driver | Windows 10, 64-bit* | 1.14.15.0 Latest | 1/11/2021 |
Your data logger may record great data, but if you can't retrieve it, the data isn’t going to do you much good. To ensure your successful data retrieval, it’s essential that you can troubleshoot possible problems that may arise with PC-to-data-logger communication over a serial connection. This article looks at six of the most common problems and explains how you can easily resolve them.
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#1 - Power Connection
Most Campbell Scientific data loggers need between 10 and 16 Vdc connected to the power input. A good power supply is between 12 and 14 Vdc. To ensure your data logger is getting the power it needs, make sure your power supply is not switched off. Some data logger models make this easy to do by having a light on them that flashes when they are active. Even if your data logger doesn’t have this feature, you can still use a voltmeter to check the voltage at the power input.
#2 - Serial Cable Connection
A serial cable must be properly connected between the PC and the data logger. For example, some data loggers have two types of ports, and it is important to use the correct cabling for the one you are connected to. On Campbell Scientific data loggers, there are two types of 9-pin connectors: CS I/O and RS-232. With RS-232, you can either connect a straight-through cable between the RS-232 port on the PC and the RS-232 port on the data logger, or you can use a USB to RS-232 cable. If you are connecting to a CS I/O port, you must also use an RS-232 to CS I/O converter, such as the SC32B Optically Isolated RS-232 Interface.
#3 - Baud Rate Selection
The baud rate you select in the software must match the baud rate of the data logger serial port. For example, CR200-series dataloggers and CR10X dataloggers are always 9600 baud. CR1000 and similar data loggers can handle baud rates up to 115200. The CR1000 defaults to a baud rate of -115200, which means 115200 with autobaud enabled. The autobaud option tries to adjust the baud rate automatically to match the PC. Although autobaud is reliable at adjusting down the baud rate, it does have trouble adjusting up from 9600 to 115200. So, if someone else connects to your CR1000 at 9600 baud, you may have trouble connecting at 115200. After you successfully connect, you can change the baud rate setting for the serial port on the data logger.
#4 - COM Port Selection
The COM port you select in the software must match the physical port on the PC used for the connection. This was rarely a problem on older computers with a built-in serial port because the port was almost always COM1 and didn’t change. These days, however, most of us use USB to RS-232 cables, and Windows assigns a COM number to the cable. It is common for Windows to assign a different COM port number to the cable depending on which USB port you plug it into. Depending on the driver, however, you may be able to specify the port number to use. Invalid COM port selection is one of the most common communication problems:
Figure 1: Error seen when an invalid COM port is selected.
Use the selectable list of COM ports in the software to verify what port number is assigned to your cable:
Figure 2: USB to RS-232 cable in list of available COM ports.
If your USB to RS-232 cable does not appear in the list of available COM ports, check that the USB driver is properly installed.
#5 - COM Port Availability
The COM port you want to use must be available and not already in use by another software program. When a piece of software has a COM port open, Windows prevents all other software from accessing it. You will receive an “Access is denied” error (Figure 3) when attempting to use an already open COM port. Close other software that may be using the port, and try again.
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Figure 3: Error received when COM port already in use by other software.
#6 - PakBus Address Selection
The PakBus address you specified in the setup of the software must match the PakBus address of the data logger. All data loggers with PakBus operating systems have a default PakBus address of 1. If you previously connected successfully with the data logger using the same computer, the setting is likely correct. If you are unsure of the PakBus address of the data logger, you can use the Device Configuration Utility to check the PakBus address of the data logger when it connects.
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Additional Insight
When it comes to problems connecting with a serial cable, don’t be afraid to check the simple, obvious things first. Now and then, we all forget to flip a power switch or accidentally plug a cable into the wrong spot.